An AI agent that
answers your phone, 24/7.
Renters call after hours, during a rush, on a Sunday. The AI assistant picks up, works out what they need, answers questions about hours and availability, verifies who they are, and hands off to your team when it should. Built right into the same platform that runs the rest of your facility.
Every missed call is a rental that went to someone else.
Storage prospects call when they're ready to rent — often outside office hours. A voicemail loses them. An AI assistant that answers, knows your hours and availability, and texts a reserve link keeps that demand on your property instead of the competitor down the road.
Never miss a call
After hours, during a rush, or on a holiday — the assistant answers every call instead of sending prospects to voicemail.
Verifies before it acts
A two-factor check confirms a renter's identity before the assistant shares anything account-specific — safe by design.
Escalates to humans
When a request goes beyond what it should handle, the assistant hands the call to your team — it knows its limits.
Capabilities, with their real status.
Inbound voice agent
Renters call a dedicated number; the assistant detects intent, answers, and escalates to a human when needed.
Hours & availability
Read-only lookups for facility hours, unit sizes, and live availability — answered straight from your real data.
2-factor verification
Confirms a renter's identity with a two-factor check before sharing anything account-specific.
Payment over phone
Balance lookup plus a secure SMS payment link — no card numbers captured by voice, by design.
Gate code delivery
SMS-first delivery of a renter's gate code, with optional voice readout of a four-digit PIN.
Move-out scheduling
Confidence-gated, validated move-out dates that notify your facility — handled on the call.
Helpful on the easy calls.
Careful on the rest.
The assistant is built to handle routine questions confidently and to step back the moment a call needs a person or touches sensitive data — so you get the coverage without the risk.
Read-only tools
Hours, unit sizes, availability, and identity verification — the assistant reads your data, it doesn't quietly change it.
Human escalation
Anything beyond its scope is routed to your staff, with the context of the call attached.
Compliance built inIn development
Call recording, PII redaction, two-party-consent disclosure, and a retention policy are in active development.
Operators buy prepaid minute packs — billing is already in place.
What's live now, and what's next.
- Inbound voice agent with intent detection
- Hours, unit sizes & availability lookups
- Two-factor renter verification
- Prepaid minute-pack billing
- Balance lookup & SMS payment links
- Gate code delivery by SMS / voice
- Move-out scheduling on a call
- Call recording & PII redaction
- Two-party-consent disclosure
- Text-based SMS agent
- Intent handling for balance & codes by text
- Deeper portal & gate integration
Early-access operators help shape what ships first.
AI phone assistant FAQ
It's in early access on test facilities. The inbound voice agent, its read-only lookups (hours, unit sizes and availability), two-factor verification, balance lookup with SMS payment links, gate-code delivery, and move-out scheduling are all live in beta — with call recording and a text-based SMS agent rolling out through 2026.
It detects what the caller wants, answers questions about hours and unit availability, verifies a renter's identity with a two-factor check, and escalates to a human when a request goes beyond what it should handle on its own.
By design it does not capture card numbers by voice. It verifies the renter, looks up the balance, and sends a secure payment link by SMS — live in beta today.
Operators buy prepaid minute packs that draw down from a pooled credit ledger, with optional auto-recharge. That billing is already in place.
Want first access?
Join the early-access group and help shape what ships next. We'll set you up on what's live today and keep you first in line for the rest.