Self-storage, all in one place

Run your locations,
your way.

One location or a hundred — manage units, tenants, billing, gate access, your website, and reports from a single dashboard. Built to fill units and grow revenue at every site you own.

634+
Automated messages
sent daily
90%
Satisfied
operators
$0/mo
Payment processing
& free website
app · Dashboard
Collected · MTD
$148.2k
▲ 12.4%
Occupancy
91%
▲ 3 pts
Move-ins
34
▲ 6 wk
Revenue · 8 mo
Sites
Clanton94%
Prattville88%
Selma71%
Auto-pay posted · M. Reyes · Unit B-118 $129
★ One dashboard, every site
Single dashboard, multiple locations Zero-login text payments Automated Google reviews Late-to-auction automation DoorCloud gate integration Free renting website
The whole stack

Everything it takes to run
a facility — in one place.

Management software, payments, a website builder, cloud gate access, accounting sync, and a tenant portal — stop paying for six tools and stitching them together.

Smart Gate Control

Gate access through DoorCloud, run from the same dashboard as billing. Per-renter codes, gate hours, live access logs, and one-click lockout on delinquency.

See gate control

Billing & Payments

Card, ACH, cash, check, and credit. Auto-pay, zero-login text-to-pay, advance payments, and a tokenized card vault — PCI-safe.

Explore billing

Late, Lien & Collections

A 5-stage delinquency workflow — Late, Lockout, Pre-Lien, Lien, Auction — with per-stage fees, auto notices, and gate lockout.

See the automation

AI Phone Agent 2026

Answers the phone in a natural voice, shares hours and availability, verifies renters, and texts payment links and gate codes. In early access, rolling out through 2026.

Meet the assistant

Free Website & Portal

A drag-and-drop site with live pricing that rents units — plus a branded portal where tenants e-sign, pay, and manage move-out.

See the builder

Reporting & Analytics

30+ reports — financial, occupancy, payments, customers — with CSV/PDF export and scheduled email. Roll up across every facility.

Know your numbers

Communications

Mass email and SMS to any segment, 20+ automatic notification templates, merge tags, and per-renter consent — one platform, two channels.

Explore communications

Marketing & Reviews

Built-in SEO, full analytics, and automated Google review requests after move-in and payment — get found and get reviewed.

Grow your reach

Tenant Protection

Offer choose-one protection plans at move-in, required or optional, billed automatically every cycle — recurring revenue on every unit.

See protection plans
Gate access · powered by DoorCloud

Your gate access,
one dashboard.

Smart Storage Software integrates with DoorCloud, so gate access lives in the same system as billing and collections — per-renter codes, gate hours, live access logs, and one-click lockout. One dashboard, no extra login.

01

Per-renter access codes

Assign a unique code per renter; it syncs to the controller at the gate with a full change history.

02

Gate hours, enforced on-device

Set business and after-hours per facility, with per-renter 24/7 overrides — checked right on the controller.

03

Live access logs

Every allow and deny — renter, time, gate, reason — streamed back in real time and fully searchable.

04

One-click delinquency lockout

A renter goes past due and the code is revoked across the gate automatically — and reactivates the moment they pay.

MQTT + HTTP sync Offline event queue Wiegand keypads Gate-down alerts
Front Gate · Highland
SN BC8913A4F201
Online
Recent access
Allowed · M. Reyes
Code ••16 · within gate hours
2:14a
Denied · past-due lockout
Code ••04 · auto-revoked
1:58a
Allowed · D. Okafor
Code ••72 · 24/7 override
11:42p
Synced over MQTT42ms last heartbeat
Get paid faster

Every way your renters
want to pay.

Card, ACH, cash, check, or account credit — plus zero-login text-to-pay, with oldest-invoice-first allocation and a searchable audit trail of every split.

  • Auto-pay & advance paymentsRecurring charge on a saved card, or let renters prepay 1–12 months.
  • Tokenized card vault, PCI-safeCards stored as tokens via Fortis — no raw card data ever touches your system.
  • Double-payment protectionDuplicate-transaction detection blocks accidental double charges automatically.
INVOICE #2041
$258.00
Paid
Unit B-114 — 10×10 climate$129.00
Tenant protection plan$12.00
Advance — month 2$117.00
Accepted methods
Card ACH Text-to-pay Cash Check
Auto-pay
Enrolled · ••42
Collections on autopilot

Late to auction, hands-off.

Five stages, triggered by days past due — each with its own fees, notices, and gate action. Set it once and let it run.

DAY 5
Late
Late fee + email & SMS notice
DAY 10
Locked Out
Gate access auto-revoked
DAY 30
Pre-Lien
Formal pre-lien notice sent
DAY 45
Lien
Lien filed per state rules
DAY 60
Auction
Scheduled + weekly reminders

Day thresholds, fees, and templates are fully configurable per facility — and gate lockout syncs to DoorCloud in real time.

Early access · rolling out through 2026

Never miss the call
that rents the unit.

After hours, during the rush, while you're on another line — our AI assistant picks up on the second ring. It knows your hours, units, and pricing, verifies the renter, and gets things done. In early access on test facilities today.

01

Picks up & understands

Answers in a warm, natural voice — hours, gate hours, address, and unit sizes with no menus or "press 1."

02

Verifies the renter

Confirms identity by phone and ZIP before any account action — then looks up balances securely.

03

Takes action

Texts a secure payment link, delivers the gate code by SMS, and schedules move-outs — straight into your system. Rolling out now.

04

Knows when to hand off

Recognizes anything it shouldn't handle, transfers to your team, and texts you a full summary. It never guesses.

PCI-safe Recording disclosure Handles many calls at once Multi-location aware
2:14 AM · Inbound call
Highland Storage · after hours
"My code stopped working and I need into my unit tonight."
Happy to help. Can I get the phone and ZIP on your account to verify you?
"512-555-0190, 78704."
Verified. I've texted your gate code now — you're all set. Anything else?
Resolved by the assistant0 staff woken up
highland-storage.com
Available units
Live pricing & availability · Highland Storage
5×5
Small locker
3 available
$59/mo
10×10
Climate controlled
Most popular · 2 left
$129/mo
10×20
Drive-up large
Waitlist
$219/mo
Rent & e-sign online
Your free storefront

A website that
rents units.

Build it with drag-and-drop blocks — hero, live units grid, features, map, contact — then let renters do the rest themselves in a branded self-service portal. Included free on every plan.

  • Live pricing & availabilityThe units grid always reflects what's actually open — no manual updates.
  • Renters rent & pay themselvesBrowse, e-sign, pay, enroll in auto-pay, and schedule move-out — 24/7.
  • Custom domain, SEO & analytics built inYour domain with SSL, per-page meta, auto sitemap, GA4 and pixel tracking.
Built for owners

More revenue from every
unit you already own.

Fill units faster, raise rates on schedule, and add recurring revenue per rental — the levers that move owner returns, automated and running in the background.

Automated Google reviews
Auto-request reviews after key moments and watch your local ranking climb.
Tenant protection
Offer protection plans at checkout or anytime — recurring revenue on every unit.
Rate automation
Auto-adjust street rates by occupancy, with advance-notice rules and exemptions.
Mass email & SMS
Reach one renter or a whole segment — templates, merge tags, two-way texting.
Promotions & add-ons
Run move-in promos and sell locks, boxes, and supplies straight from the platform.
Teams & permissions
Invite staff with their own logins and scope exactly what each can touch, per site.
ROI calculator

See what switching is
worth to you.

Replace six vendors with one platform — $0/mo processing, a free renting website, and automation that fills units and collects on its own. We'll put real numbers against your facility on a quick call.

$0/mo
Payment processing
Free
Renting website & portal
1
Dashboard, every location
5-stage
Collections on autopilot
Questions

What operators ask
before switching.

It's in early access on test facilities and rolling out through 2026. Today it can answer public questions — hours, unit sizes, availability — and verify renters by phone and ZIP; payments, gate-code delivery, and move-out scheduling are in development. The rest of the platform is fully shipped and in daily use now.

Yes. Bulk CSV importers for customers, units, and active rentals include smart field-mapping, address parsing, dedupe, and a preview-and-validate step — so you can bring tenants, units, add-ons, and promos across without re-keying.

It's built multi-location first. Unlimited facilities, per-site settings and taxes, location-scoped staff permissions, global reports across the portfolio, and one place to manage every site you own.

We integrate with DoorCloud. Per-renter codes sync to the gate with gate-hour scheduling, full allow/deny access logs, and one-click lockout that fires automatically on delinquency and reactivates on payment.

Start your journey to
smarter, simpler storage.

See the whole platform in a quick, no-pressure demo — manage, bill, collect, and answer the phone from one dashboard. Backed by a money-back guarantee.

What you get on day one
Units, tenants & billing Included
Free website + renter portal Included
Late/lien & smart gate control Included
AI phone assistant Early access